Privacy Policy

Effective Date: September 17, 2026

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Ecowork HVAC (“Ecowork HVAC,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when you visit our website or contact us about our services.

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This Privacy Policy explains what information we may collect, how we use that information, and how information submitted through our website's contact forms is handled.

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Information We Collect

Depending on how you interact with our website and our business, we may collect information that you voluntarily provide, including:

• Your name

• Phone number

• Email address

• Service or property address

• Information about your HVAC needs or requested services

• Information you provide when requesting an estimate or scheduling service

• Any other information you voluntarily provide to us

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We may also automatically collect certain technical information when you visit our website, such as your IP address, browser type, device type, pages visited, and general information about how you interact with our website.

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How We Collect Information

We may collect information when you:

• Submit our Service Request Form

• Request an estimate

• Contact us by phone, email, or other available methods

• Schedule or inquire about HVAC services

• Submit our Financing Request Form

• Browse or interact with our website

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Our website may also use cookies or similar technologies to help the website function properly, understand website traffic, and improve the user experience.

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Website Contact Forms

Our website includes two contact forms provided through third-party platforms. Use of either form is entirely voluntary.

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Service Request Form

Our Service Request Form is provided through Jobber, a third-party software platform used by Ecowork HVAC to manage customer inquiries and service requests.

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When you voluntarily submit the Service Request Form, the information you provide is collected for use by Ecowork HVAC. We may use this information to respond to your request, communicate with you about your HVAC needs, schedule services, prepare estimates, and provide or support the services you request.

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Jobber provides the technology used to collect and process the information on our behalf. Information submitted through the Service Request Form may therefore be processed or stored through Jobber's systems in accordance with its applicable privacy practices.

Submitting the Service Request Form is completely voluntary. You may also contact Ecowork HVAC directly by phone, email, or other available methods.

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Financing Request Form

Our website also includes a Financing Request Form for customers who wish to explore financing options for HVAC services.

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The Financing Request Form is provided through Hearth, an independent third-party financing company. If you voluntarily submit information through this form, that information is provided directly to Hearth for financing-related purposes.

Ecowork HVAC does not control how Hearth collects, uses, processes, or stores information submitted through its financing request form. Information submitted through the Financing Request Form is subject to Hearth's own privacy policy, terms, and applicable disclosures.

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Submitting the Financing Request Form is completely voluntary. You are not required to submit a financing request in order to browse our website or contact Ecowork HVAC about HVAC services.

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How We Use Your Information

Ecowork HVAC may use information we collect to:

• Respond to questions and service requests

• Communicate with you about requested services

• Schedule appointments and HVAC services

• Prepare estimates and proposals

• Provide customer service and support

• Maintain customer and business records

• Improve our website, services, and customer experience

• Protect the security and integrity of our website and business

• Comply with applicable legal requirements

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We use personal information for legitimate business purposes and for the purposes for which you provide it.

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How We Share Your Information

Ecowork HVAC does not sell your personal information.

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Information collected through our Service Request Form may be used by Ecowork HVAC and may be processed through Jobber, which provides the software platform used to collect and manage service requests.

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We may also use other third-party service providers when reasonably necessary to operate our business, website, scheduling, communications, payment processing, customer management, or other business functions. These providers may have access to personal information only as necessary to perform services on our behalf.

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Information submitted through the Financing Request Form is provided directly to Hearth, an independent third-party financing company, for financing-related purposes. Ecowork HVAC does not control Hearth's collection, processing, use, or storage of information submitted through its financing form.

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We may also disclose information when reasonably necessary to:

• Comply with applicable laws or legal requirements

• Respond to lawful requests from government authorities

• Protect our rights, property, or safety

• Protect the rights, property, or safety of our customers or others

• Investigate or prevent fraud, security issues, or other unlawful activity

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Cookies and Similar Technologies

Our website may use cookies and similar technologies. Cookies are small files stored on your device that help websites function properly and may provide information about how visitors use a website.

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Cookies or similar technologies may be used for purposes such as:

• Website functionality

• Website analytics

• Understanding website traffic

• Improving website performance

• Improving the user experience

• Advertising or marketing, if applicable

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You can generally adjust your browser settings to refuse or delete cookies. Disabling cookies may affect certain website functionality.

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Third-Party Websites and Services

Our website may contain links to websites, platforms, or services operated by third parties. These third parties may have their own privacy policies and terms of use.

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Ecowork HVAC is not responsible for the privacy practices, content, or security of third-party websites or services.

We encourage you to review the privacy policy of any third-party website or service before providing personal information.

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How We Protect Your Information

We take reasonable administrative, technical, and organizational measures to protect personal information from unauthorized access, use, alteration, or disclosure.

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However, no website, electronic transmission, or method of storing information can be guaranteed to be completely secure. While we take reasonable steps to protect your information, we cannot guarantee the absolute security of information transmitted to or through our website.

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Children's Privacy

Our website and services are intended for a general audience and are not directed toward children under the age of 13.

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We do not knowingly collect personal information from children under 13 through our website. If you believe that a child has provided personal information to us, please contact us so that we can take appropriate steps to address the situation.

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Your Privacy Rights

Depending on where you live and which privacy laws apply to you, you may have certain rights regarding your personal information. These rights may include the ability to:

• Request access to personal information we hold about you

• Request correction of inaccurate information

• Request deletion of certain personal information

• Opt out of certain communications

• Ask questions about how your information is collected or used

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Some privacy rights may be subject to legal exceptions or limitations.

To make a privacy-related request or ask a question about our privacy practices, please contact Ecowork HVAC using the contact information below.

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Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business practices, technology, services, or legal requirements.

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When we make changes, we will update the Effective Date at the top of this page. We encourage you to review this Privacy Policy periodically.

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Contact Us

If you have questions about this Privacy Policy or how Ecowork HVAC handles your information, please contact us:

Ecowork HVAC
Email: ecoworkhvac@gmail.com
Phone: 828-851-1532